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Law Firm Intake Workflow Checklist

Review the capture, information handling, staff ownership, human decision gates and failure tests required for a controlled legal-intake workflow.

What this tool covers

  • Inquiry capture
  • Prospective-client information
  • Human decision gates
  • Testing and oversight

This checklist is an operational planning aid, not legal advice. The firm’s responsible counsel should approve intake language, confidentiality controls, retention, consent, professional obligations and jurisdiction-specific requirements.

Work through each verified item.

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Capture and ownership
Information and access
Human decision gates
Testing and oversight

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